Health and Life Sciences

Winter is coming! Here at Kicksaw HQ, there’s always a frenzy of activity whenever new Salesforce release notes become available, and this time around we’re extra excited about some of the new features that will be available to Health Cloud customers.

Salesforce’s Health Cloud can be the centerpiece of your patient engagement workflows–at least once you set it up correctly. As Kicksaw’s Lead Health Cloud Architect, I’ve worked with big, small, new, and established businesses to help them realize the power that Salesforce can bring to the healthcare space.

It’s a time of great potential for the healthcare industry, though with these changes comes the struggle of adjusting in a constantly-adapting field. Without the tools you need to navigate the virtual health landscape successfully, quality of care can suffer. That’s where CRM solutions, such as Salesforce, come into play.

Other than being household name brands, Microsoft, Amazon, and Google all have one perhaps surprising thing in common: they’ve all lost over a billion dollars each on healthcare initiatives because they didn’t understand that healthcare tech just works differently.