How to Build a Round Robin in Salesforce
Speed-to-contact is a key metric companies use to track inbound leads. If your organization has a high volume of inbounds, you need a way to route leads among your available reps in order to reduce the lag time between submitting a contact form and the prospect being touched.
How to Opt Out of Automatically Transitioning to a Salesforce Lightning Experience
Salesforce Lightning is a big leap forward in terms of UI, but it has its issues and pitfalls. We’ll show you how to delay the transition.
How to Clean URLs in Salesforce
One common complaint we hear from new customers is how inconsistently websites and URLs are stored in their Salesforce system. Simple domain parsing can help.