When creating your ideal Salesforce instance, the question of build vs buy an application inevitably surfaces at one point or another. So, how do you decide? There are many factors at play, but at the end of the day, there are some key considerations that will make your decisions earlier.

If you're trying to scale a professional services business, at some point you need to consider implementing a Professional Services Automation (PSA) solution. As a term, PSA is as slippery as any in the technology space, such as CRM or ERP. You can understand what it means generally, but it inevitably prompts many questions.

Here at Kicksaw, we pride ourselves on being experts at integrating tools into Salesforce. From Outreach to DocuSign to Conga, we’ve got tons of experience getting your other systems hooked into Salesforce so that you can not only hit the ground running, but be in line with best practices at the same time.