Kicksaw blog

The concept of agencies vs. FTEs has been a topic of conversation for quite some time, but almost all opinions on the matter are based on a narrow set of experiences that an individual has had that, understandably, skews their perspectives.

It’s a time of great potential for the healthcare industry, though with these changes comes the struggle of adjusting in a constantly-adapting field. Without the tools you need to navigate the virtual health landscape successfully, quality of care can suffer. That’s where CRM solutions, such as Salesforce, come into play.

As a Salesforce admin, flows are one of the most powerful tools in your toolbelt — when set up properly, flows make you look like a rockstar to your sales team, but if your flows aren’t configured correctly, they might be difficult to manage or make a mess (also kind of like a rockstar).

Winter is coming! Here at Kicksaw HQ, there’s always a frenzy of activity whenever new Salesforce release notes become available, and this time around we’re extra excited about some of the new features that will be available to Health Cloud customers. Let’s dive in and check out some of the cool new things we’ll get to work with later this year!