Technology

Connection and efficiency made easy.

Our experts work with your organization to replace manual processes and disparate systems with automation, best practices, and a single platform — enabling you to excel, innovate, and grow.

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Tech industry clients

A new take on Salesforce solutions.

Getting to know your organization, end-users, and stakeholders is just as important as our in-depth Salesforce, industry, and best practice expertise. Add those things together with our technology and integration experience, and you get a connected, user-friendly Salesforce solution adapted to your organization and needs — ready to deliver maximum value.

Our background goes beyond the basics. We deliver value to our Technology clients through intuitive and role-specific UX/UI configuration, increasing process efficiency, and establishing a single platform for complete and accurate data, metrics, and reporting — to help you achieve continuous improvement and growth.

We excel at delivering results-focused SaaS solutions — whether that’s increasing renewals and customer lifetime value by adding CPQ functionality, integrating product licensing and usage data to create a complete customer profile in Salesforce, or incorporating online ticketing into Service Cloud for better high-volume management. 

Additional use case examples include:

  • Contract Lifecycle Management 
  • Product Led Growth (PGL) 
  • Territory Mapping & Planning
  • Customer Lifecycle Tracking & Reporting
  • Customer Health Scoring

B2B technology is part of our daily operations. We know how important it is to ensure our B2B solutions help land and expand with big logos while saving businesses time, resources, and money. Our aim is to provide tools and insights that enhance customer relationships, streamline lengthy or complex sales cycles, and optimize processes in a way that fuels efficiency and growth.

Additional use case examples include:

  • Forecasting & Revenue Cycle Optimization
  • Customer Profiling & Health Scoring
  • Channel Sales & Reseller Portals
  • Franchise & Contractor Management
  • Support Portals & Knowledge Bases

The customer experience relates directly to brand image, which is why our B2C solutions focus on providing an e-commerce experience customers will remember for all the right reasons. We help your business connect with consumers anytime, anywhere — elevating the customer journey from acquisition to order fulfillment and tracking. 

Additional use case examples include:

  • High Volume Sales Management
  • B2C & Affiliate Marketing
  • Customer Portals
  • Loyalty Management

Hardware integration has a major impact on sales and service delivery in the field, so connection, visibility, real-time data, and ease of use is key. Our experts can ensure your solution is optimized for hardware — to coordinate mobile agents and equipment, make sales based on current inventory, and improve repair or installation satisfaction rates.  

Additional use case examples include:

  • CPQ
  • SLA & Warranty Management
  • QMS Integration 
  • Asset & Inventory Management

Kicksaw Solution Benefits

Goodbye Disparate Systems

No more separate interfaces. We connect technology, data, teams, and tools on the Salesforce platform, saving time, eliminating the need for duplicate data entry, and providing a more complete picture of your operations.

Get Back to Business

Part of our technology expertise lies in adapting your solution to optimize workflows and automate time-consuming tasks, allowing you to focus on what matters most.

Understand and Grow Revenue

Whether it’s reducing operational costs by eliminating manual processes, or integrating revenue systems to gain metrics for detailed forecasting — our solutions help you improve revenue visibility and control.

Accelerate Growth

We specialize in solutions made to meet objectives and drive sustainable growth. Our solutions scale along with you as both your goals, organization, and industry evolve. From handling high-volume sales to lead nurturing activities, we have you covered.

Improve Efficiency

Doing more with less while improving the quality of operations and services isn’t impossible. Kicksaw uses leading practices, top-tier technology, and unmatched expertise to provide solutions that make the impossible easy to achieve.

Automate Compliance

Our solutions put automation and tools in place to make compliance less complicated. Ensure sensitive data is secure and that compliance related tasks and processes are faster and easier to follow, manage, and track.

Empower Your Teams

Simplify processes, streamline collaboration, make information easy to find, get rid of repetitive and manual tasks — we create user-friendly solutions that increase productivity and boost employee engagement.

Gain Key Metrics

Regardless of the individual, team, or process, our solutions provide customizable metrics and data analysis — presenting insights in a way that’s both easy to understand and designed to support optimized decision-making.

Elevate the Customer Experience

We provide 360° visibility and the tools you need to elevate a customer or stakeholder’s journey with your organization, so you have everything you need to improve their experience at every touch point throughout their. customer journey.

Technology expertise that kick-starts transformation.

At Kicksaw we understand and respect the wide range of challenges and tasks our solutions need to address. And, we know they need to be addressed in a way that delivers meaningful ROI and makes sense for our clients, their employees, and their stakeholders.

While we’re very proud of our technology expertise, what has earned our client’s trust is what we do with that expertise — ensuring all of your technology, including your Salesforce platform, has high user adoption and works together to deliver real value and improvements.

If that sounds like what your organization needs, we can’t wait to hear from you.

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Certified CPQ Specialist

Salesforce Technology

Sales Cloud
Service Cloud
CPQ
Marketing Cloud
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CRM Analytics
Digital Engagement
Maps
Experience Cloud
Field Service
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MuleSoft

Systems Integrations

  • Enterprise Resource Planning Systems
  • Accounting Systems
  • Payment Providers
  • Inventory Management Systems
  • Cloud Data Platforms & Warehouses
  • Contract Management Software
  • E-Commerce Platforms
  • Learning Management Systems
  • Custom Databases

Use Cases

  • Enterprise Resource Planning Systems
  • Quote-to-Cash
  • Accounts Receivable
  • Payment Processing
  • Order Management
  • 360° Customer Profiling
  • Integrated Customer Onboarding & Training
  • Data Archiving and Backup
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Fast, flexible, and hugely competent, Kicksaw delivers projects exactly as promised.

Their experience in the SaaS space is tremendously valuable; they've tackled these problems before and guided our thinking on how to set up SFDC with future growth in mind.

Todd Lathrop
VP Sales

We’re at the point in our working relationship with Kicksaw where if my team says, ‘Hey it would be great if we could do XYZ,’ I can respond with, ‘Oh yeah, that’s a great idea — we should just have Kicksaw do that.’

And it gets done. Having that external Salesforce capability through Kicksaw just empowers that.

Pete Kazanjy
Co-Founder and CRO

Explore Technology Case Studies

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