HEALTHCARE & LIFE SCIENCES

Transforming healthcare operations.

Our Salesforce and HLS experts design innovative solutions to meet the needs of modern healthcare organizations in an impactful and intuitive way.

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The HLS landscape is rapidly evolving.

The healthcare industry is ever-changing — patient expectations shift, as does available technology. You need a robust, flexible, scalable solution that will provide you with the experience you want and need for every user today and in the future.

From medical spas and pharmaceutical companies to specialty clinics and medical device manufacturers, we keep our clients at the forefront of innovation with flexible and scalable Salesforce solutions. If you want your organization to start setting the standards within health and life sciences, we can help.

Kicksaw HLS Solution Benefits

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Gain Efficiency

Support for providers, pharma, Payer, and MedTech organizations with connected data, streamlined coordination, and solutions that improve access and outcomes

Increase Revenue

Support for providers, pharma, Payer, and MedTech organizations with connected data, streamlined coordination, and solutions that improve access and outcomes

Streamline Compliance

We help ensure data is secure and compliance-related tasks and processes are always easy to follow — so you can pass audits, reduce risks, and grow your business with confidence.

Maximize Results

Providing tools and automation for things like advanced analytics and actionable insights, we help you enhance decision-making and the patient or customer experience during every step of their journey.

Empower Your Teams

Kicksaw boosts your productivity and engagement with user-friendly solutions that foster streamlined collaboration, improve information accessibility, simplify processes, and eliminate manual tasks from the clinic to the back office.

Elevate Care and Support

Our solutions give you a 360° view of a patient or customer’s journey and help provide a frictionless experience to enhance the quality of care you provide — think seamless care team coordination, simplified scheduling and intake, self-support portals, and virtual assistance.

Healthcare comes with unique challenges — Kicksaw has seen it all.

We love helping our HLS clients meet every challenge this industry throws at them, and our established track record of success has made us one of the most trusted Salesforce advisory and implementation partners for everything HLS.

Kicksaw CEO, Kenny Goldman, is a member of the Salesforce HLS Partner Advisory Board, which means we help shape the future of Salesforce HLS solutions for our clients. We’re very proud of his appointment to the board (two years running!) but are even prouder of the results our HLS solutions are able to deliver.

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Salesforce for Healthcare & Life Sciences

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Health Cloud

Service Cloud

Sales Cloud

Experience Cloud

Field Service

CPQ

Marketing Cloud

Service Cloud Voice

Digital Engagement

Shield

Maps

MuleSoft

Salesforce AppExchange Applications

Clinical System Integrations

Kicksaw’s Fractional Engineering Operations has deep expertise in integrating Health Cloud with a wide variety of clinical systems. From EHRs to pharmacy management systems to homegrown ERPs, we’ve helped our HLS clients streamline critical business processes, reduce manual effort, and increase team efficiencies by integrating their clinical systems with Health Cloud.

Electronic Medical Records/Electronic Health Records
Practice Management Systems
Enterprise Resource Planning
Laboratory Information Management Systems
Data Warehouses
Patient and Provider Portals
Appointment Management Systems
Quality Management Systems
Pharmacy Management Systems
Telephony Systems

Kicksaw was an exceptional partner in creating our Salesforce Experience Cloud site.

Their organization and reliability were commendable. This, in addition to their profound understanding of the Salesforce platform, made us confident we were in good hands throughout the process.

Justin Alvis

Progyny

Kicksaw has been a strong partner in our implementation and rollout of Salesforce Service Cloud and associated features, providing critical and timely advice and technical expertise to ensure our company's successful launch and adoption.

Kirstin Maurer

Truepill

Kicksaw has been a great partner and a perfect fit for our needs.

As a rapidly growing business, we are simultaneously defining processes and deploying digital solutions to support our growth. Kicksaw's business model of having a fixed project team with flexible access to SME developers is exactly what we were looking for. They rapidly get us to a solution that is a fit for us now, but also implement what their combined experience suggests is most likely to work for us longer term. Their iterative development process - where we review a demo of changes one day, then we test, and review feedback the next meeting - is a very practical but accelerated way to create a solution that delivers what we need. I'm a very satisfied customer and would definitely recommend Kicksaw to others who are looking for a committed partner.

Kurt Milne

Hound Labs