Transforming healthcare operations.
Our Salesforce and HLS experts design innovative solutions to meet the needs of modern healthcare organizations in an impactful and intuitive way.
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The HLS landscape is rapidly evolving.
The healthcare industry is ever-changing — patient expectations shift, as does available technology. You need a robust, flexible, scalable solution that will provide you with the experience you want and need for every user today and in the future.
From medical spas and pharmaceutical companies to specialty clinics and medical device manufacturers, we keep our clients at the forefront of innovation with flexible and scalable Salesforce solutions. If you want your organization to start setting the standards within health and life sciences, we can help.
Providers
Our solutions are all about elevating the standard of care for patients. We give providers user-friendly tools, connect systems and data, optimize processes, minimize manual effort, and make it easy for them to put the patient at the center of everything you do.
Hospitals, Behavioral Health Clinics, Post-Acute Care Providers, Addiction and Recovery Centers, Home Health, Telehealth Services, Aesthetic Medicine Centers, Fertility Clinics — If you’re an HLS provider, we can help you simplify the delivery of better patient outcomes.
We partner with Providers on the following use cases:
- Physician Referral Management
- Care Orchestration
- Clinical Workflow Support
- Patient Services
- Patient & Provider Portals
- Patient Intake & Admissions
- Provider Network Management
- Call Centers
- EHR and Clinical Integrations
- Utilization Management
MedTech
Integrating device data for remote monitoring to improve patient care, providing intuitive onboarding and tools for physicians, and accelerating commercial operations with an easier and faster quote-to-cash process — we tailor solutions that connect and amplify every aspect of your MedTech business.
We support MedTech businesses with the following use cases:
- Connected Devices & Remote Patient Monitoring
- Field Service & Inventory Management
- Equipment Delivery & Installation
- Physician Support Services
- Asset-Centric Sales Operations
Pharma
From CRO’s to manufacturing, operations, distribution, and online pharmacy services, we ensure your solution delivers the functionality needed to provide optimal services and support. Think easy collaboration for your teams, important info at a glance, and the data and tools you need to make improvements across your entire organization.
We partner with Pharmaceutical companies on the use cases below:
- Clinical Trial Management
- Online Services & Operations
- Pharmacy Management Systems Integrations
- Patient Services & Contact Centers
Payers
Our solutions allow payers to deliver exceptional member and provider experiences while consolidating systems and harmonizing data, workflows, and processes. We elevate their operations, add options for better outreach and self-support, improve the patient and agent experience with digital communication channels, and provide the data and functionality needed to process payments and claims faster, with minimal revenue leakage.
Additional payer use case examples include:
- Provider Onboarding
- Network Management
- Provider & Member Portals
- Contact Centers & Digital Engagement
Kicksaw HLS Solution Benefits
Gain Efficiency
Kicksaw uses leading practices, top-tier technology, and unmatched expertise to provide solutions that improve operations while lowering resource demands.
Increase Revenue
We refine processes to reduce costs, fully integrate clinical systems for detailed visibility and forecasting, and provide tools to help you deliver a competitive experience.
Streamline Compliance
We help ensure data is secure and compliance-related tasks and processes are always easy to follow — so you can pass audits, reduce risks, and grow your business with confidence.
Maximize Results
Providing tools and automation for things like advanced analytics and actionable insights, we help you enhance decision-making and the patient or customer experience during every step of their journey.
Empower Your Teams
Kicksaw boosts your productivity and engagement with user-friendly solutions that foster streamlined collaboration, improve information accessibility, simplify processes, and eliminate manual tasks from the clinic to the back office.
Elevate Care and Support
Our solutions give you a 360° view of a patient or customer’s journey and help provide a frictionless experience to enhance the quality of care you provide — think seamless care team coordination, simplified scheduling and intake, self-support portals, and virtual assistance.
Healthcare comes with unique challenges — Kicksaw has seen it all.
We love helping our HLS clients meet every challenge this industry throws at them, and our established track record of success has made us one of the most trusted Salesforce advisory and implementation partners for everything HLS.
Kicksaw CEO, Kenny Goldman, is a member of the Salesforce HLS Partner Advisory Board, which means we help shape the future of Salesforce HLS solutions for our clients. We’re very proud of his appointment to the board (two years running!) but are even prouder of the results our HLS solutions are able to deliver.
Salesforce for Healthcare & Life Sciences
Clinical System Integrations
Kicksaw’s Fractional Engineering Operations has deep expertise in integrating Health Cloud with a wide variety of clinical systems. From EHRs to pharmacy management systems to homegrown ERPs, we’ve helped our HLS clients streamline critical business processes, reduce manual effort, and increase team efficiencies by integrating their clinical systems with Health Cloud.
- Electronic Medical Records/Electronic Health Records
- Practice Management Systems
- Enterprise Resource Planning
- Laboratory Information Management Systems
- Data Warehouses
- Patient and Provider Portals
- Appointment Management Systems
- Quality Management Systems
- Pharmacy Management Systems
- Telephony Systems
Kicksaw helps industry-leading teams maximize the power of Salesforce by adapting to your evolving objectives and always putting your needs first.
Read more first-rate reviews of Kicksaw on the Salesforce AppExchange!
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