Why Salesforce Consultants and Managers Burn Out
The issue of agency vs. full-time hires naturally leads into a discussion of the prevalence of burnout in the Salesforce consulting industry. Upon interviewing over 1000 people from either in-house roles or Salesforce consultancies, the topic of burnout seemed to be a constant. People either love their job or once did, but are coming up against unrealistic targets or expectations. This has only heightened in the pandemic as pipelines for agencies have dried up or (tech) companies revenues are slowing down.
Understanding Contact Counts in Salesforce Marketing Cloud
One of the things we hear from clients again and again is "Why am I over my contact limit in Salesforce Marketing Cloud (SFMC)?" The answer isn't as straightforward as you might think! Knowing what counts and what doesn’t count towards your contact limit can make the difference and help your organization avoid overage fees, disruptions to service, and keep your SFMC instance free of technical debt.
Agency Vs Full-time Hire — The Dichotomy that Shouldn't Exist
The concept of agencies vs. FTEs has been a topic of conversation for quite some time, but almost all opinions on the matter are based on a narrow set of experiences that an individual has had that, understandably, skews their perspectives.
Why Did Salesforce Get Involved in HLS?
It’s a time of great potential for the healthcare industry, though with these changes comes the struggle of adjusting in a constantly-adapting field. Without the tools you need to navigate the virtual health landscape successfully, quality of care can suffer. That’s where CRM solutions, such as Salesforce, come into play.